Terms of Service

These Terms of Service ("Terms") govern your use of maxdesignlabs.com (the "Site") and any web design, email marketing, or AI automation services ("Services") you request from Max Design Labs ("Max Design Labs," "we," "us," or "our"). By using the Site or engaging us for Services, you agree to these Terms. If you do not agree, please do not use the Site or request Services.

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to the Site, our systems, or related networks
• Scrape, copy, or reproduce the Site's content for commercial use without our written permission
• Interfere with or disrupt the Site's functionality or security

The Site's content, design, and code, excluding client work shown in case studies, is owned by Max Design Labs and protected by copyright and other intellectual property laws. You may not reproduce or reuse it without our written permission.

For paid Services, once you've paid us in full for a project, you own the final deliverables we create for you (such as final website files, designs, or email templates), except for elements licensed from third parties (such as stock photos, fonts, plugins, or software), which remain subject to their own license terms. We retain the right to display completed work in our portfolio, case studies, and marketing materials unless you request otherwise in writing.

If you engage us for web design, email marketing, or AI automation Services, that engagement is governed by a separate signed agreement (such as a proposal, statement of work, or contract) between you and Max Design Labs, which sets out project scope, pricing, payment terms, timelines, and deliverables. If anything in a signed agreement conflicts with these Terms, the signed agreement controls for that engagement.

If you engage us for email marketing or AI automation Services, you are responsible for having the legal right to contact the recipients on any list you provide, and for your own compliance with applicable laws such as CAN-SPAM and the Telephone Consumer Protection Act (TCPA). We are not responsible for how you collected or maintain your contact lists.

Email marketing and automation results depend in part on third-party platforms, APIs, and integrations outside our control (such as email service providers, CRMs, and AI models). We do not guarantee specific outcomes such as open rates, lead volume, or revenue.

The Site and any content on it (including case studies and testimonials) are provided for informational purposes. Results from past projects do not guarantee similar results for your business. Services are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by law, Max Design Labs will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Site or our Services. Our total liability for any claim relating to the Site or Services will not exceed the amount you paid us in the twelve (12) months preceding the claim.

You agree to indemnify and hold Max Design Labs harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from content or materials you provide to us, your violation of these Terms, or your violation of any law or third-party right.

The Site may link to or integrate with third-party websites, platforms, and tools (such as Google Analytics, PostHog, HubSpot, or Resend, as described in our Privacy Policy). We are not responsible for the content, policies, or practices of any third party.

We may suspend or terminate your access to the Site at any time if we believe you have violated these Terms. Sections that by their nature should survive termination (such as Intellectual Property, Limitation of Liability, and Indemnification) will continue to apply.

These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles. Any dispute arising from these Terms or our Services will be resolved in the state or federal courts located in Hennepin County, Minnesota, and you consent to the jurisdiction of those courts.

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Max Design Labs

Minneapolis, MN

contact@maxdesignlabs.com